Refund Policy

We endeavor to provide a premium service.  However, if a refund is requested the following conditions apply.

Services purchased online:

We allow 14 days from the point of sale for a full refund. if the following conditions apply.

The service has not started within the 14 notice period.

Our policy for partial used services:

If our services our partially undertaken within the 14 day notice period we retain the right to recover our losses and will deduct two further sessions from the sum of the refund.

Please allow 10 working days for refund to show in your bank account

Our policy adheres to UK current legislation and does not affect your statutory rights.

Kind Regards,

Liverpool Swimming Academy